What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
My Forms page still not workingAsked by mzbarnes on March 16, 2014 at 09:12 PM
Hi there, when i click on the top tab 'My Forms' I cannot see any of my forms there should be about 50. Also the top menu bar is not functioning properly i can only click on 'Form Templates' and Pricing none of the dropdowns are working. I have tried clearing the cache, i have tried it on Chrome, Safari and Firefox all the latest versions of the browsers. I have even tried it on my iPhone and still same problem. When I click the myforms tabs but nothing loads (see attached screenshot). I am not sure what I can do? I have tried accessing it using both the https://www.jotform.com/ and http://www.jotform.com/ it is still not working. I have restarted our modem still not working. I have tried it from my iPhone and different locations so it can't be an IP issue? How can we fix this I have a lot of forms i need to access? Please let me know what you need from me to fix this. This has now been happening for over a week... Thanks Matt
Sorry for the inconvenience that may have caused. Can you please try to use http://www.jotformpro.com/ domain to access your account?
Please do update us for any progress.
Hi thanks for the reply. I have just tried that domain and there is still no change even after clearing te cache and trying different browsers. I have sent my login details to JotForm support a while ago i think Ashwin has them. Please keep me up to date with a solution I really need to use these forms. Thankyou Matt.
Thanks for your patience.
Thanks for looking into this. Glad the problem was identified. Please let me know when fixed. Thanks
This bug should now be fixed. I would like to apologize for any inconvenience this may have caused you.