What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    customers personal login

    Asked by carokookt on July 19, 2011 at 04:36 PM

    Hi all,

    Is there a way my customers could sign into a form with a personal key, name or number? Can I assign my customers to a personal name or number which is protected?

    My business is growing and someone can place orders in someone elses name. Not good! Has Jot form a sollution for this?


    Kind regards,


    Page URL:

  • Profile Image
    JotForm Support

    Answered by NeilVicente on July 19, 2011 at 08:46 PM

    Hi Caro,

    Unfortunately, Jotform does not have a log in feature available. I'm not entirely sure but I don't think we have plans of implementing one. It will go far beyond the definition of a form, as it is more like a membership system.

    I can think of a workaround which may not exactly employ the same system, but can serve the same purpose with regards to preventing bogus/prank orders.

    You may instead create a registration form of some sort, allowing your users to register and be assigned a unique ID sent via an autoresponder.

    This ID will be entered by the customer everytime he/she places an order. You will then have to manually look up and match the unique ID and the customer's name/details so that you will be able to identify if the order is legitimate or not.

    Let me know if you're interested with this workaround so I will give you more details on how this can be achieve. Thanks!


  • Profile Image

    Answered by yasinco on July 19, 2011 at 08:53 PM

    Neil Your Idea Works Great

  • Profile Image

    Answered by Jan-Gunnar Kiris on January 03, 2012 at 08:05 PM

    Yes I am very intrested in this solution.

    Do you also have any other solutions?

    Happy New Year to all of you


  • Profile Image
    JotForm Support

    Answered by idarktech on January 04, 2012 at 02:48 AM

    Hi Jan,

    Sorry but there's no other method or workaround for this. JotForm can't be used like login forms, so maybe my colleague's idea above would be the best answer for now.

    If you have any other questions or concerns, please let us know. Thank you for using JotForm!