YOU CHARGED MY CREDIT CARD BUT I DID NOT SUBSCRIBED OR USE IT.

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    Andronico Del Rosario 
    Asked on November 03, 2021 at 01:35 AM

    Hi

    I just noticed that you charged my credit card so many times but I never subscribe or use your company.


    I think it is fraud.


    Thanks

  • Profile Image
    Ahmed_S
    Answered on November 03, 2021 at 03:06 AM

    Hello Andronico,

    Thank you for contacting Jotform Support.

    I've checked the email address an*****elr*****o@me.com that you've provided but I didn't find any account or transaction associated to it, please provide us with receipts or the invoices sent from our side that are related to these transactions so we can check it.

    Await your feedback.