My form has been disabled and account suspended and I am unsure why

  • Charlie Sewell
    Asked on November 3, 2021 at 8:15 AM

    Hi,


    I created my first form and sent it out to be filled, it worked for 3/4 minutes and got filled in 10 or so times before being disabled and now I can't log into my account. It would be great if this can be investigated and the issue rectified as I need the form to be working urgently



    Jotform Thread 3479119 Screenshot
    Page URL: https://form.jotform.com/213057176491356?fbclid=IwAR0lak36owSD_I6zJJ1fTuCttvmElb8cU3XCaEOgs2tv-_0cOWiS-1ZzEc8
  • Sweta JotForm Support
    Replied on November 3, 2021 at 8:41 AM

    Greetings Charlie,

    Let me forward your concern to our reviewer team. We will inform you regarding this in some time.

    Thanks.

  • Sweta JotForm Support
    Replied on November 3, 2021 at 2:28 PM

    Hello Charlie,

    On reviewing your account, we have activated your account.

    Please let us know if you have any further queries.

    Thanks.