What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to access My Forms

    Asked by Amanda Smith  on March 17, 2014 at 08:35 AM

    I have set up a Jot form and want to check the spreadsheet for details of responses but I am unable to access MY Forms or Log on

    Thank you

    My Forms check responses and
  • Profile Image
    JotForm Support

    Answered by Welvin on March 17, 2014 at 10:45 AM

    Hi Amanda,

    I couldn't find any registered account using your email address. I found one form, but it's created using a guest user. Is this yours: http://www.jotformeu.com/form/40454259581357 ? You can register for an account using this link: http://www.jotformeu.com/signup. After that, let us know your username so we can move the form.

    To note, guest users are browser cache/cookie dependant. If you happen to clear these to your browsers, you will also lost access to your forms.

    Thanks 

  • Profile Image
    JotForm Support

    Answered by Welvin on March 17, 2014 at 10:46 AM

    If you already have an account, make sure to login using www.jotformeu.com. This is our preferred domain for your location (UK).

    Thanks

  • Profile Image

    Answered by Amanda Smith  on March 17, 2014 at 11:30 AM
    Many thanks for your prompt reply. Yes that is the form I used. I will register and then let you know my user name so that you can move my form.

    Best wishes

    Amanda

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    Answered by Amanda Smith  on March 17, 2014 at 11:30 AM
    Hi,

    I have registered
    User name – ajstalkingtots
    Email amanda@talkingtots.info
    Password wa281299

    Best wishes

    Amanda

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    Answered by pinoytech on March 17, 2014 at 12:34 PM

    Hi,

    I've transferred your form for you. You may now login to your account to see the form.

    If you need our assistance again, please feel free to contact us at anytime.

    Have a nice day!