Error "File upload error"

  • Profile Image
    Nuaskin
    Asked on November 04, 2021 at 06:18 AM

    Hi,


    I'm receiving the following error on an iPad after clicking submit after filling out a form on Safari browser:


    "File Upload Error

    An error occurred when uploading file(s) to the server

    80_6127

    83_3726

    Please tray again"


    I have tried multiple times. The same for works on other devices. Any idea how to resolve?

    Regards,

    Erin


  • Profile Image
    Rosa
    Answered on November 04, 2021 at 06:59 AM

    Hi Erin,

    Thanks for contacting us.

    Take our apologies for the inconvenience.

    Please, delete the Upload Fields and set them back again.

    1636023569_6183bd113f268_

    Before you do that, kindly check if you need to download your previous submissions. All received data to the upload fields will be deleted with them.

    Guide: 👉 How to Download Form Submissions as Excel/CSV/PDF

    Thank you.
    Best.