What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My secure forms are showing bullets and not operating correctly

    Asked by stretchandstaple on March 17, 2014 at 08:40 PM

    http://www.jotform.com//?formID=40637690795972 viewing in firefox 27.0.1

    bullets and JotForm www
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    Answered by deancgibbons on March 17, 2014 at 08:44 PM

     

     

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    JotForm Support

    Answered by EltonCris on March 17, 2014 at 09:59 PM

    Hi,

    It's working fine on my end now.

    Maybe it was temporary or maybe it was a cache issue. Please clear your browser's cache and try it again.

    Regards!

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    Answered by stretchandstaple on March 18, 2014 at 01:19 PM

    I did, it still isn't working have a look at it on Facebook http://on.fb.me/1cesMGj.  Also it takes forever to load.  As I originally stated it is only when it is a secure form.  When it isn't secure it works fine.

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    Answered by MarkPutt on March 18, 2014 at 01:45 PM

    This. I'm having the SAME issue.

    I've noted it in detail in a ticket of my own.

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    Answered by stretchandstaple on March 18, 2014 at 02:23 PM

    Same thing with this one https://secure.jotformpro.com/form/40687027464964

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    Answered by stretchandstaple on March 18, 2014 at 03:05 PM

    I would appreciate some urgency, as this form is part of a short term advertising campaign that is over in a couple of days, so it is costing me a lot of money to not have this form functioning correctly.

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    JotForm Support

    Answered by KadeJM on March 18, 2014 at 06:11 PM

    I just took another look at both of your forms for a second opinion about this in a different location and I can see it fine with no issue as well. Can you both please check again now on this from your end and let us know if this is still happening? 

    If you are then may we please know what Browser/Browser Version you are using so that we can dive into this problem deeper?

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    Answered by MarkPutt on March 18, 2014 at 06:18 PM

    Nope still doesn't work.

    I'm using chrome Version 33.0.1750.154 

    Firefox 27.0.1.

     

    I still see the same issue.   

     

    These are errors from my chrome console.

    Uncaught ReferenceError: JotForm is not defined
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    Answered by Christianhopeproject on March 18, 2014 at 06:29 PM

    I am having the same issue at https://www.secure.christianhopeproject.com/donate.html Please fix this. I am losing money

     

    here are the errors im getting

     

    Failed to load resource: the server responded with a status of 404 (Not Found) https://static-interlogyllc.netdna-ssl.com/css/styles/solid.css?3.2.965
    Failed to load resource: the server responded with a status of 404 (Not Found) https://static-interlogyllc.netdna-ssl.com/static/formCss.css?3.2.965
    Failed to load resource: the server responded with a status of 404 (Not Found) https://static-interlogyllc.netdna-ssl.com/static/jotform.js?3.2.965
    Failed to load resource: the server responded with a status of 404 (Not Found) https://static-interlogyllc.netdna-ssl.com/js/stripe.js?v=3.2.965

    Failed to load resource: the server responded with a status of 404 (Not Found)

    https://static-interlogyllc.netdna-ssl.com/css/printForm.css?3.2.965

     

     

    Google Chrome Version 33.0.1750.154 m

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    Answered by bigdecker on March 18, 2014 at 06:32 PM

    Our forms are doing the same thing.

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    Answered by stretchandstaple on March 18, 2014 at 07:08 PM

    As I stated in the original post I am using Firefox 27.0.1, and I am still experincing the same issue.

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    JotForm Support Manager

    Answered by Jeanette on March 18, 2014 at 07:09 PM

    We are terrible sorry bot this, our developers are very aware of the problem are already working on it to have it fixed ASAP