Not received a response on previous ticket

Jotform peeps,

Hi. I am waiting for an answer about this: https://www.jotform.com/answers/3414846-form-embedded-using-landing-page-software-landingi-doesnt-fit-on-mobile/?entrymessage=10732640770

Please HELP!

-Sean D

Hello,

I see that you have an open escalation in your other ticket and it has also been responded to, please continue to use that one to avoid confusion.

Thank you! 🙏