How can I get PayPal Business to Connect? Keep saying access denied:(

  • Lydia
    Asked on November 4, 2021 at 3:46 PM

    Please help me out! I am trying to integrate my PayPal business to an order from but every time I hit connect it says access denied.

    Jotform Thread 3484651 Screenshot
  • Niko_N
    Replied on November 4, 2021 at 4:27 PM

    Greetings Lydia,

    We apologize for the inconvenience.

    Based on the screenshot I assume that you are working on your online form using our app.

    Could you please try to directly access the JotForm using a browser like Chrome or Firefox and try to connect your form again?

    If the issue persists, please try to remove my products PayPal field from your form, then add it again and check:

    1636057598 618441fe9bedc Screenshot 2021 Screenshot 10

    Please check and let us know if the issue persists.

    Thank you!