What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I 'm trying to build a new form but nothing happens

    Asked by esilva on March 18, 2014 at 09:20 AM

    Hello!

     

    I am tryng to create a new form but the it keeps at the first window (white form, template, etc). What should I do?

    new form template create hello
  • Profile Image

    Answered by pinoytech on March 18, 2014 at 11:00 AM

    Hi,

    Sorry for the inconvenience that may have caused. Can you please try this workaround to fix the issue?

    1. Clear your browser cache and cookies

    2. Log back in to your account

    3. Create a new form

    If the said issue still persist, please do let us know.