Spreadsheet to Form not auto-filling all fields

  • chadallisonat
    Asked on November 5, 2021 at 12:45 AM

    Help pls.

    As I understand the Spreadsheet to Form column should auto-fill all the fields after it as long as the field labels and column header names match. I've tried different ways but the widget won't fill 2 of fields I have. Can you help please. I can't see what's wrong anymore. I need fresh eyes to look at my form. Also note, that I have the same set-up with other forms and they work perfectly fine.


    1636087399 6184b667e73e9  Screenshot 10

  • Ashwin JotForm Support
    Replied on November 5, 2021 at 2:42 AM

    Yes your understanding is correct. The question label of your form and the column label of your Excel spreadsheet should match. Once the user input the unique code in the widget, it will fetch the existing row data from the Excel file and populate in the form field.

    I would suggest you to please share a screenshot of the uploaded Excel file columns and we will take a look.

    We will wait for your response.

  • chadallisonat
    Replied on November 5, 2021 at 4:24 AM

    Thank you for your response. Here's a snippet of the excel sheet. I hope this helps.

    1636100621 6184ea0d4f100  Screenshot 10


  • chadallisonat
    Replied on November 5, 2021 at 6:29 AM
  • Niko_N
    Replied on November 5, 2021 at 7:03 AM

    Greetings,

    Thanks for providing additional details.

    Please allow me some time to check and test your form.

    I'll get back to you as soon as possible.

    Thank you!

  • Niko_N
    Replied on November 5, 2021 at 7:23 AM

    Thanks for your patience.

    I've checked your form and found that there were two issues causing the widget not to populate fields as expected:

    1) Your form fields names missed the # sign at the end, so I've added it:

    1636111076 618512e4d2d4e Screenshot 2021 Screenshot 10


    2) On the spreadsheet file there were additional space characters after the column names, so I also removed them and saved them:

    1636111346 618513f2d5e7d demo123456 Screenshot 21

    I've updated the spreadsheet file on your form and it should populate fields as expected now.

    Could you please check?

    Thank you!

  • Mike_G JotForm Support
    Replied on November 5, 2021 at 7:25 AM

    We would like to apologize for any inconvenience. I have checked the issue you are having and it seems that the issue is with the label of the TRW# and GVW# fields on your form.

    1636107302 618504263b85c zt211105 061139 Screenshot 10

    Updating the label of the fields to remove the extra space at the end should still be fine since your form does not have any submissions yet.

    You would also need to update the column headers on the uploaded spreadsheet for TRW# and GVW#.

    1636107978 618506ca8f3fb zt211105 061919 Screenshot 21

    Please upload the updated version of the spreadsheet and test your form again after.

    Here's a cloned version of your form where I tested the solution above: https://form.jotform.com/213082161617954

    Feel free to let us know if you need any further assistance.

  • chadallisonat
    Replied on November 5, 2021 at 8:59 AM

    I just checked it and it works perfectly!! Thank you, thank you! I knew it was an error in my end. Thanks for the help!