Not getting a copy of JotForm

  • Railtrain
    Asked on November 5, 2021 at 2:03 AM

    Hi, we have created a Daily Site Report to include client emails so they would receive a copy.

    However, even when client's email's have been entered correctly,. they are still not receiving these copies.

    Please advise if this would be a JotForm form or server issue?

    Thanks,


    Regards,

    Samuel Koh (RMC Rail Services)

    sam@rmcrail.com.au

  • Rehan Support Team Lead
    Replied on November 5, 2021 at 2:54 AM

    Greetings,

    The Autoresponder email seems to be working as expected in the cloned form. Is it OK if we send the test submission on your form to check the AutoResponder email?

    Looking forward to hearing from you.

    Thanks