Not getting a copy of Jotform

  • Profile Image
    Railtrain
    Asked on November 05, 2021 at 02:03 AM

    Hi, we have created a Daily Site Report to include client emails so they would receive a copy.

    However, even when client's email's have been entered correctly,. they are still not receiving these copies.

    Please advise if this would be a Jotform form or server issue?

    Thanks,


    Regards,

    Samuel Koh (RMC Rail Services)

    sam@rmcrail.com.au

  • Profile Image
    Rehan
    Answered on November 05, 2021 at 02:54 AM

    Greetings,

    The Autoresponder email seems to be working as expected in the cloned form. Is it OK if we send the test submission on your form to check the AutoResponder email?

    Looking forward to hearing from you.

    Thanks