What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    The ssl certificate is visible - but no https indicated in the URL

    Asked by Fairnetsdk on March 18, 2014 at 09:56 AM

    The ssl certificate is visible - but no https indicated in the URL when checking in using the URL as direct link even id the link is modified to https://secure ++

    In addition the captcha is not responding correctly

    Kind regards

    FairNets.dk

    Page URL:
    http://fairnets.dk/Forms/Form-test

    addition
  • Profile Image
    JotForm Support

    Answered by ashwin_d on March 18, 2014 at 11:51 AM

    Hello Fairnetsdk,

    Upon checking your web page, I found that you have embedded your form with its secure iFrame code. Please check the screenshot below:

    That is the reason, even if the web page URL is not SSL you see the "Security Certificate seal" in your web page. You need to grab your form's non secure embed code and add it in your web page. That should solve your problem.

    Upon checking, your web page, I found that captcha is loading correctly. If the issue persists, please start a new thread and we will take a look again.

    Thank you!