How to find disabled product items

  • Ain
    Asked on November 5, 2021 at 4:12 AM

    My products used to be between my size charts and the coupon code. I just disabled all my products because i was trying to put my orders on hold. However, now i cant seem to find my products at all and would like to know how to enable them back. Please let me know ASAP thank you!

    Jotform Thread 3485970 Screenshot
  • Richie JotForm Support
    Replied on November 5, 2021 at 6:56 AM

    I have checked your form and it seems your products are just disabled.

    To enable them back again, select your product field and click on the gear icon to open payment integration.

    firefox oPsHQU6aIH Screenshot 10

    Once the integration, click on the continue button to view your products.

    firefox FoCntguYOP Screenshot 21

    Please give it a try and let us know how it goes.

  • Ain
    Replied on November 5, 2021 at 7:44 AM
    Dear Richie,
    It worked immediately! Thank you so much!
    Regards,
    Ain
    ...