Account keeps getting disabled when importing form from web from different JotForm account.

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    Peter Kim 
    Asked on March 18, 2014 at 11:00 AM

    Please re-enable account: hfcclab

    Email for account: hfcclab@gmail.com

    Account keeps getting disabled when importing a form from another JotForm account.  I discovered the reason is when I import from the web using the JotForm ID# per the instructions, the form creator tries to create a "login form," even though that is NOT what the form is.  I discovered this does not occur if I use the alias I created for the form; then the import works fine, but still the account is disabled.

    Here is the form with the JotForm ID: http://www.jotform.com//?formID=40287882188164 

    Here is the form with the alias I created for it: http://www.jotform.us/pkearly/application 

     

    I created the hfcclab account so that I had a generic URL instead of using my personal JotForm account. 

  • Profile Image
    Jeanette
    Answered on March 18, 2014 at 01:08 PM

    Upon checkin the account hfcclab, we have reactivated the account. Make sure you do no import forms with untitled fields

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    Dota2LogoDesigns
    Answered on April 16, 2014 at 12:58 AM

    My form is Also like this. My form for Gamers

    is being disabled everytime i edit it

    http://www.jotform.com//?formID=41050098965458

    LINK
    This happens when i click preview

    http://form.jotform.me/form/41050098965458

    I have an Account

  • Profile Image
    Welvin
    Answered on April 16, 2014 at 06:46 AM

    @Dota2LogoDesigns,

    Your account should be active now. Please kindly again.

    Thanks