Form says: This form is in restore mode, please try again later.

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    arthart
    Asked on November 06, 2021 at 01:54 PM

    I just created a new form named Contact Wendycorp Form. Please help me get it working.

    Thanks,

    Art Hart

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    JohnRex
    Answered on November 06, 2021 at 03:13 PM

    Hello Art - I can see that the form embedded on your website is the old form which has been tagged as inactive/dormant.

    Since you mentioned you already created a new form, we suggest it best to remove that form on your website and replace it with the new one by re-embedding. You should have an access to the backend of your site to modify it. Here's a guide on https://www.jotform.com/help/34-embedding-a-form-to-a-web-page/

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    arthart
    Answered on November 06, 2021 at 03:30 PM

    Hi JohnRex,

    I did replace the embedding script with the new one but I'm still getting the same message of Form not found and This form is in restore mode, please try again later.

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    Collin_S
    Answered on November 06, 2021 at 03:59 PM

    Hi, Art

    It looks like you have used the wrong embed code to embed the form.You should be using this embed code:

    <script type="text/javascript" src="https://form.jotform.com/jsform/213095634610047"></script>

    Please let us know if changing this worked and if not we can try embedding using the Iframe method.

    Hope to hear from you soon.

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    arthart
    Answered on November 06, 2021 at 09:08 PM

    No that didn't work, so let try the iframe method.

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    JohnRex
    Answered on November 06, 2021 at 10:37 PM

    I have checked that your site is still using the old form:

    1636252538_61873b7aa674a_

    1636252561_61873b916f3e7_

    https://wendycorp.com/#black-studio-tinymce-9

    I can see you are using WordPress. Please ensure you are editing the correct page. As I can see, it should be the homepage.