What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error Adding conditions: don´t working

    Asked by ErikZamudio on March 18, 2014 at 05:12 PM

    Hi!

     

    I´m having many trouble with the form conditions.....

     

    I have about 50 forms working right now...all of them woked correctly all of this time...but...today all the conditions of all my forms DON´T WORK.....it seems like all the conditions were configured like that...but previously they work correctly....so? plase....anyone can help...

    I appreciate your time!

    Regards  '-'

    by the way..i will embed a pic to show how don´t work.

     

    error

    My Forms height png www
  • Profile Image

    Answered by EliezerN on March 18, 2014 at 10:05 PM

    Please accept our apologies for the late response.

    Could you please let us know if the issue is still happening? I tried to open some of your form, but it seems that all they have an expiration date on 2012-9-30 13:00.

    So, could you please let us know the URL of some of the forms you are talking about and if they are disabled for an expiration date, kindly enabled them so that we can test them and further investigate.

    Thanks

  • Profile Image

    Answered by ErikZamudio on March 19, 2014 at 11:51 AM

    Hi EliezerN and thanks for your attention,


    Well I´ll check all my forms....and now it´s working correctly!

    It seems like yesterday your site had some kind of problem....but now it´s workig normally.

     

    I apreciate your time and attention.

    Have a nice day.

    Regards!