Why my form is showing as blank on Google Chrome browser and "This Connection is Untrusted" in Firefox browser.

  • Profile Image
    flowersdeliveryph
    Asked on March 18, 2014 at 11:01 PM

    Hi,

    Good day!

    Hope you can help out.

    Why is there an error message that says "This Connection is Untrusted" when I try to use the Jotform?

    That is if I use Mozilla browser.

    Also, if its browser Chrome I'm using, it just displays a blank page.

     

    Youre help is appreciated.

    Hoping to get a quick response.

     

    Thank you. :)

     

    ---

     

    This Connection is Untrusted

     

    You have asked Firefox to connect securely to form.jotform.com, but we can't confirm that your connection is secure.

     

    Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified.

    What Should I Do?

     

    If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue.

  • Profile Image
    ashwin_d
    Answered on March 19, 2014 at 06:57 AM

    Hello flowersdeliveryph,

    Have you solved this problem already? Upon checking your form in facebook page, I was unable to replicate the problem you are having. I did check on Firefox and chrome and it loads fine with any security warning.

    Do check and get back to us if the issue persists.

    Thank you!