Form formatting is different when embedded to FB fan page tab

  • Profile Image
    Grady 
    Asked on March 19, 2014 at 01:36 AM

    Hi Guys,

     

    I've created a form for a facebook tab. The preview is great but when I copy the code into the tab the formatting doesn's hold. Please help! I have used 2 different platforms Woo box and Thunderpenny and both have the same result so the issue is with Jotform.

     

    As you can see from the attachments I want the form to show side by side however when pasted into the static tab html platforms the formating doesnt reflect the preview that I am shown of jotform

     

    Any feedback would be greatly appreciated

  • Profile Image
    Welvin
    Answered on March 19, 2014 at 08:40 AM

    Hi Grady,

    The formatting is fine here. You have it as an iFrame to the page so that should work fine to the fan page tab.

     

    I have cleared your forms cache (How to Clear your Form Cache). Please kindly check if that resolves the issue.

    Thanks