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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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  • Profile Image

    Form formatting is different when embedded to FB fan page tab

    Asked by Grady  on March 19, 2014 at 01:36 AM

    Hi Guys,

     

    I've created a form for a facebook tab. The preview is great but when I copy the code into the tab the formatting doesn's hold. Please help! I have used 2 different platforms Woo box and Thunderpenny and both have the same result so the issue is with Jotform.

     

    As you can see from the attachments I want the form to show side by side however when pasted into the static tab html platforms the formating doesnt reflect the preview that I am shown of jotform

     

    Any feedback would be greatly appreciated

    Page URL:
    https://www.facebook.com/Krispdigital/app_137541772984354

    Screenshot
    preview facebook tab JotForm different
  • Profile Image
    JotForm Support

    Answered by Welvin on March 19, 2014 at 08:40 AM

    Hi Grady,

    The formatting is fine here. You have it as an iFrame to the page so that should work fine to the fan page tab.

     

    I have cleared your forms cache (How to Clear your Form Cache). Please kindly check if that resolves the issue.

    Thanks