What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form formatting is different when embedded to FB fan page tab

    Asked by Grady  on March 19, 2014 at 01:36 AM

    Hi Guys,


    I've created a form for a facebook tab. The preview is great but when I copy the code into the tab the formatting doesn's hold. Please help! I have used 2 different platforms Woo box and Thunderpenny and both have the same result so the issue is with Jotform.


    As you can see from the attachments I want the form to show side by side however when pasted into the static tab html platforms the formating doesnt reflect the preview that I am shown of jotform


    Any feedback would be greatly appreciated

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Welvin on March 19, 2014 at 08:40 AM

    Hi Grady,

    The formatting is fine here. You have it as an iFrame to the page so that should work fine to the fan page tab.


    I have cleared your forms cache (How to Clear your Form Cache). Please kindly check if that resolves the issue.