My page is down. I did not cancel my subscription

Why has my page gone down and you refunded me?

Hi there,

I forwarded this to our Reviews team here. Please give us some time while they're checking on it. We'll get back to you as soon as we have the resolution available. Thank you!

Hi,

According to our team, your account was suspended due to the autoresponder on this form: http://form.jotform.com/213104475647051.

Thank you for your patience.

Hi Samuel,

What do I need to do to get my page back up

and running?

Unfortunately, we cannot activate your account. Here's the reason why you're account got suspended.

I don't understand - do I need to make a payment?

No, you don't need to pay. Please check our terms of use for more information: https://www.jotform.com/terms/

You're using Netflix to update the payment information. Are you associated with Netflix company? If yes, please provide a document that you can ask for payment information using the Netflix logo and company.

We'll wait for your response. Thank you!

I did not do anything with Netflix-

NO association!!

Don’t subscribe or work for

Hello,

Is it okay if we remove that form so we can activate your account?

Please do! I have no idea how that happened!

I’m 70 years old and I don’t watch TV at home!

(Watched a Netflix movie Friday night at a friend’s house)

Haha.

Hello,

I deleted the guilty forms.

Your account is now activated. Please check it and let us know if you need further assistance.

Thank you!