Inbox is showing empty submissions

  • khalid.a.ansari
    Asked on November 8, 2021 at 12:29 PM

    Submission are showing up empty in the inbox. Please fIX IT quick. This is causing real issues for us. This is production!!! please fix this issue.




    Thanks,


    Jotform Thread 3493076 Screenshot
  • Parker JotForm Support
    Replied on November 8, 2021 at 1:25 PM

    Hello,

    I apologize for the inconvenience. This was an issue that our developers were aware of and have been working to fix. They say that it has been resolved and requires clearing your form cache which I have done. If you could check now if it's working properly. If it's not let us know so we can further investigate this.