What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I not getting any email?

    Asked by Cheri Wilson  on March 19, 2014 at 01:31 PM

    My account is under the email adopt@saveasoutherndog.com and I am not getting any email including password reset.


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    JotForm Support

    Answered by Welvin on March 19, 2014 at 04:31 PM

    Hi Cheri,

    Did you check your spam folder? Your email is in good standing upon checking our records. Account Reset Email should be coming from noreply@jotform.com, if possible, add this email to your safe sender list and/or contact list.

    I sent you another reset password instructions. Kindly check.