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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Email Question - how does the conditional rule work in sending emails?

    Asked by joeykiker on March 19, 2014 at 01:35 PM

    If I set a condition to "Send an e-mail after submission  - Redirect your e-mail alerts according to the form entry."

    Will it also send a copy to the email address I have set up in the original Notification email? 

    So it would always send every submission to the email address in the Notification email settings. And according to the submission I could have it also go to someone else as well? 

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    JotForm Support

    Answered by TitusN on March 19, 2014 at 04:37 PM


    If you include an email notification in the conditioal rules - then the condition would send the email to the recipient if specified in the condition, and not the one specified in the notification settings - so therefore no copes will be sent. 

    If you want a copy - aside from what the conditional rules say - then create another email notification for that.

    Does this clarify things? Let us know.