problem in log in

  • rhencarino
    Asked on November 9, 2021 at 2:58 AM

    please help me to fix my account, because im having problem in logging in my account. I tried to change the password, how ever every time i log in always says "SUSPENDED"

    thank you and i really appreciate your assistance

    Jotform Thread 3495150 Screenshot
  • Girish JotForm Support
    Replied on November 9, 2021 at 3:32 AM

    Your account was suspended since the form https://www.jotform.com/form/212780710787461 was flagged as offering fake job services.

    Please note that free accounts that offer services without a valid domain on their registered JotForm accounts are suspended immediately.

    In order to reactivate the account, we will need to delete and purge this offending form from your account.

  • sunlightmobilem54
    Replied on November 9, 2021 at 5:15 AM

    i dont put any fake job. please help to to reactivate the account ,, thanks

  • Vick_W Jotform Support
    Replied on November 9, 2021 at 5:53 AM

    Hi there,

    Your account is already active. Please try to log in to your account now. Let us know if you need further assistance.

    Thanks