What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please take me off "Premium"

    Asked by jennischwartz on July 20, 2011 at 12:46 PM

    I'd like not to my charged anymore for 1000+ submissions. My username is jennischwartz. Thank you!

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    JotForm Support

    Answered by NeilVicente on July 20, 2011 at 01:00 PM

    Hello Jennifer,

    I have already cancelled your Premium subscription. You will no longer be billed from here on. Cancelling your premium or professional subscription will not affect your forms and data in any way. Your account will only revert back to free status.

    Since you cancelled before your subscription's billing date, your account shall stay as premium or professional until the time you have paid for expires.

    Thank you very much for your business! We would love to hear from you soon.