What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form keeps getting redirected to the wrong paypal user

    Asked by Ed  on March 19, 2014 at 04:10 PM


       I have updated the settings in form here   http://prntscr.com/32alcj

    and when I am about to check out, it is shoing a different paypal account on teh checkout


    Please help. This needs to go live NOW

  • Profile Image
    JotForm Support Manager

    Answered by Jeanette on March 19, 2014 at 09:00 PM

    You have probably embedded the wrong form, so far I can see 4 forms in your account, all you need to do is to edit and embed the correct one in your page.

    Clone of Full payment - Child

    Clone of Recurring payment - Child

    Clone of Multiple Payment option

    Clone of Thread: 347840 - Payment with Additional Members Payment


    If the problem persist, let us know the link of your page and we will gladly assist you

  • Profile Image

    Answered by edusa2000 on March 20, 2014 at 04:34 AM


     i LIKE THIS form. http://www.jotform.us/form/40761658595164  

    After adding a total of 3 members or maybe not adding anything just the price, Can you make this form to make the total price in 3 payments?


    You see my goal is to have a fixed amouht of 2298.00 and make 4 options of payments.

    Payment 1 - Full payment 2298 + addiotnal members at 1698 each with it;s text field

    Payment 2 - 2 payments  of total amount, obviiously it wil be divided by 2, again add those team member fields at 1698 each

    payment 3 - 3 payments

    payment 4 - in 4 payments.


    Got it?

  • Profile Image
    JotForm Support

    Answered by TitusN on March 20, 2014 at 07:38 AM


    We would love to show you how to do that - at least create a demo for you so that you can apply the payment options in installments.

    But we cannot do that on this support request since the issue has changed- so please open a new thread so that we can assist further.

    Click on this link to do that

    Thank you for understanding.