URGENT!!! Why keep on showing message "You've run out of quota!"

I have already cleaned up the form, the inbox is empty.

But responder is still unable to submit access the form.

Please do the needful. Thank you.

Hello there,

We apologize for the inconvenience. I have recalculated your upload space limit and your form is now accessible. Can you please check on your end to confirm?

Looking forward to your reply.

Dear Cecile_A,

Ya the form can be accessed now.

Thank you very much for your prompt reply and appropriate action.