Exported Excel Submission cannot be opened, it says corrupt file due to unreadable content

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    qcrespo
    Asked on March 19, 2014 at 05:57 PM

    When exporting the results, the XLS file generated is corrupt. Any solution, please?. Thank you !!!

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    EltonCris
    Answered on March 19, 2014 at 10:32 PM

    Hi,

    Thanks for reporting. I have now forwarded this issue to our developers so they can fixed this as soon as possible.

    Our apologies for any inconveniences caused.

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    alp_deniz
    Answered on March 20, 2014 at 10:56 PM

    The problem is identified and will be fixed as soon as tests are complete. Thank you for your understanding.

    Kind regards

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    qcrespo
    Answered on March 21, 2014 at 12:46 PM

    Now it is mended. Thank you very, very much

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    alp_deniz
    Answered on March 22, 2014 at 09:57 AM

    Thank you for letting us know!

    Cheers