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  • Profile Image

    Why and How do I make two identical fields with identical Mask work the same

    Asked by go2sports on March 19, 2014 at 07:29 PM

    Attached are two screen captures:

         #1 shows the two fields after they have been masked

         #2 shows how the bottom field works just fine whereas the top field displays an error message

    How do I get both of these fields to perform identically?

    Page URL:
    http://www.jotform.com//?formID=40701359198155

    Screenshot
    same identical and style size message font
  • Profile Image

    Answered by Cesar on March 19, 2014 at 11:13 PM

    I'm not too sure as to why that happened. In any case, I have cloned your form and duplicated the field on the bottom, to then replace the top field.

    Kindly try my example form and clone it back to your account if needed.

    Example Form: http://form.jotformpro.com/form/40779106548967

    Do let us know if you need further assistance. Thank you.

     

    Related Article:

    How-to-Clone-an-Existing-Form-from-a-URL