What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Change webpage view and limited functionality

    Asked by SMJFL on March 19, 2014 at 09:38 PM

    I have done 'something' to the Jotform webpage and have been left seeing this (refer screen shot).

    It means I have next to no functionality.

    I have logged in/out - but to no avail. Logging on on another computer with the same user access resolves the problem, but I need this to work on my computer.

    Can you please advise me how I might resolve this problem asap.

    Thanks so much

    Bernadette Vaux

     

    Screenshot
    and JotForm problem user access next
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    JotForm Support

    Answered by EltonCris on March 20, 2014 at 12:14 AM

    Hi Bernadette,

    I see you're on V2 My Forms page, is this you're referring about? Have you tried using Chrome or Firefox browser? This should give you access with the new My Forms page.  You can also try to do full clear cache with your IE browser and see if that helps.

    If none of these suggestion resolves the problem, let us know here so we can assist you further.

    Regards!