Change webpage view and limited functionality

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    Asked on March 19, 2014 at 09:38 PM

    I have done 'something' to the Jotform webpage and have been left seeing this (refer screen shot).

    It means I have next to no functionality.

    I have logged in/out - but to no avail. Logging on on another computer with the same user access resolves the problem, but I need this to work on my computer.

    Can you please advise me how I might resolve this problem asap.

    Thanks so much

    Bernadette Vaux


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    Answered on March 20, 2014 at 12:14 AM

    Hi Bernadette,

    I see you're on V2 My Forms page, is this you're referring about? Have you tried using Chrome or Firefox browser? This should give you access with the new My Forms page.  You can also try to do full clear cache with your IE browser and see if that helps.

    If none of these suggestion resolves the problem, let us know here so we can assist you further.