Capturing Payment

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    Asked on November 09, 2021 at 06:15 PM

    Hi there,

    I have not been able to capture payments from several of the vendors for an event that I created a form for. I checked the connection with Square and my connection is secure for the form. When I try to capture the payment I get an automated window pop up that says "Error: Invalid Square Payment Data." Please help. I have over $1,000 in funds that need to be captured and are currently being held in whatever error is happening.

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    Answered on November 10, 2021 at 02:51 AM

    Hi Whitney,

    Thanks for your question.

    I'm sorry to tell you, but you have to get in touch with Square, since the widget just passes on information between the form and Square.

    Should you have any further questions, please do not hesitate to contact us.