It always comes up on the page. Can we make it not come up?

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    kaswlic
    Asked on November 10, 2021 at 01:38 AM

    It always comes up on the page. Can we make it not come up?

    Screenshot
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    ashwin_d
    Answered on November 10, 2021 at 02:33 AM

    Do you see a captcha field when you edit the submission or reply/forward submission in the form? Or, do you see a captcha field every time you try to submit your form?

    Please let us know and we will take a look.

    We will wait for your response.

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    kaswlic 
    Answered on November 10, 2021 at 02:59 AM

    When editing submission or reply/forward submission in the form, the captcha field is visible.

    thank you

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    Patrick_R
    Answered on November 10, 2021 at 03:10 AM

    Hi there,

    I've escalated your request to the Backend team. I'll get back to you as soon as I hear from them.

    Thank you!

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    Patrick_R
    Answered on November 10, 2021 at 07:50 AM

    Hello,

    We've whitelisted your account; the captcha should not show now.

    Please check this at your end. In case you face issues, let us know.

    Thank you!

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    kaswlic  
    Answered on November 10, 2021 at 07:08 PM

    The problem has been solved.

    thank you!