What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    FOR EXACTLY HOW LONG will Jotform keep the pre-filled form data?

    Asked by karen@couragerenewal.org on March 20, 2014 at 07:17 AM

    FOR EXACTLY HOW LONG will Jotform keep the pre-filled form data?

    Can a user click the "edit" link 12 months later and still recover their original submission?

    This is a re-post of a comment on How to Let Users Update Their Form Submissions at a Later Date

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    JotForm Support

    Answered by jonathan on March 20, 2014 at 09:37 AM

    Hi Karen,

    The answer is Yes.

    As long as the account, the form, and the submission data are intact, the edit_link to the submission data of the form should still work.

    It is not similar to recovery of data though.. if you meant recovering deleted submssion, the Edit_Link will not work. In fact there is no means to restore deleted submission data as JotForm does not keep copy/backup of submission data. So, deleted data are always permanently gone.


    Just in case you are instead referring to this feature


    as this is not similar to Edit Link.

    The parameter Time to Live dictates how long the pre-fill data are stored on the browser. 


    Please take note that clearing the browser's cache will clear any stored pre-fill data.