We upgraded to the Bronze plan, but are a 501(c)(3) and tax exempt.

  • j_biondi
    Asked on November 10, 2021 at 3:50 PM

    How do we have the sales tax credited back to us?

    Page URL: https://form.jotform.com/213008350465145
  • Saeed Support Team Lead
    Replied on November 10, 2021 at 9:11 PM

    Hi Martin,

    Thank you for writing to us!

    We have moved your concern to our billing team. We'll get back to you as soon as we have an update.

    We appreciate your understanding and patience.

  • Saeed Support Team Lead
    Replied on November 10, 2021 at 9:30 PM


    Hello Martin- Please send us a copy of your Tax Exempt Certification via this email: support@jotform.com. Use this as the email subject: Ticket 3500994

    We'll be processing the refund as soon as we received it.