We upgraded to the Bronze plan, but are a 501(c)(3) and tax exempt.

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    r.martin
    Asked on November 10, 2021 at 03:50 PM

    How do we have the sales tax credited back to us?

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    Saeed
    Answered on November 10, 2021 at 09:11 PM

    Hi Martin,

    Thank you for writing to us!

    We have moved your concern to our billing team. We'll get back to you as soon as we have an update.

    We appreciate your understanding and patience.

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    Saeed
    Answered on November 10, 2021 at 09:30 PM


    Hello Martin- Please send us a copy of your Tax Exempt Certification via this email: support@jotform.com. Use this as the email subject: Ticket 3500994

    We'll be processing the refund as soon as we received it.