Payment Submission Limit

  • sobc
    Asked on March 20, 2014 at 8:59 PM

    Hi, 

     

    Our account says it has reached the limit on payment susmissions. Our form has a payment on it, but most people aren't using it (they can also mail a check or pay in person, so only a small amount need to pay online). 10 people haven't actually paid online. Is there a way to fix the form so they arent all showing up as payment submissions?

  • Cesar
    Replied on March 21, 2014 at 12:11 AM

    If I'm not mistaken this  may still happen as along as their is a Payment Tool on your form. In any case I would advise to take advantage of one of our subscriptions so that you may avoid these type of limits.

    http://www.jotform.com/pricing

     

    Do let us know if you need any other assistance. Thank you.