What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can I add shipping to an order form??

    Asked by scsdental on July 20, 2011 at 11:59 PM

    I am looking to add a shipping charge to my order forms. Can someone please help me!!!

    order form order forms
  • Profile Image

    Answered by brx250 on July 21, 2011 at 02:16 AM

     

    Hi scsdental,

    Thank you for using JotForm.

    You can add your shipping payment to the paypal integration form. I've attached some illustrations and hope this helps.

    When you add the PayPal field to your form Payment Wizard will launch automatically. You will be asked to enter your PayPal account information. 

    Payment Account:  Enter your PayPal account email address 
    Need Payer Address:  If you will be shipping a product to the user or need address for some other purpose, select Yes.  
    Currency:  Select the currency in which your products will be priced in. 
     
      

    Payment Wizard: Payment Options  

    To understand what types of payment forms you can create with JotForm, see  Payment Form Types  page. 


    A  product  can be anything that requires  one time payment . Example products might be shipped goods, digital goods, event registrations. 

    A  subscription  on the other hand will get users to pay you a  recurring payments . Once signed-up user’s PayPal account will send you payment periodically. You can get these payments weekly, monthly or yearly.  

    A  donation  is also a  one time payment  just like a product, but users can  set their own price .  

     


    Payment Wizard: Products  

    Enter your product prices and options. Each product must have a name and price. You can also have an image for your product.  

    Click on “Add New Options to add additional choices for users to select. For example, if you are selling a t-shirt, you can ask users to select quantity, t-shirt size and color.  

     
    After including all of your products, insert the shipment cost if your users want to ship the goods.

    Payment Wizard: Thank you 

    Once you complete all steps on the payment wizard, you will see a final confirmation page. 

     


    Form Builder Options: 

    Here is how our finalized looks like: 

     


    You can edit label of your question by clicking on “My Products” or click on the toolbar buttons to configure your question. You can also click on the wizard icon on your question to re-launch your wizard and update your product details.  

    It takes only couple of minutes to create a PayPal Form with JotForm. It is also highly flexible. You can create multiple product forms with many options to choose.
    If you have any other questions please feel free to contact us and we would be more than happy to help you.

    __________________________________________________

    Albert | JotFrom

  • Profile Image

    Answered by rds on September 23, 2011 at 08:40 PM

    What if the buyer unchecks or forget to check the  "ship this to me" checkbox, I will have to cover the shipping charge because Paypal will only receive the charges for the product but not the shipping charge.

    Is there a way to keep the checkbox selected to avoid the buyer from unchecking or bypassing the shipping charge? I certainly would like them to pay for shipping.

    Thank you

  • Profile Image

    Answered by brx250 on September 23, 2011 at 10:40 PM

    Hi rds,

    Unfortunately, we do not have such a feature available yet. You can instead use this url for your form -- https://www.jotform.com/form/12202119111?pleaseChoose[][id]=1011 -- to have that box checked by default upon loading. The problem with this is that the user can still have it unchecked.

    The other solution is to embed the form using source codes and add the linechecked="checked" disabled="disabled" in the input tags for the "delivery and packing" item in your payment form.

    Click here to view an example of the 2nd solution.

    To get your form's source embed codes:

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click Source
    4.  Copy the codes provided in the succeeding screen

    Note that for both solutions, the delivery cost does not reflect right away. It will only be added to the total cost once another item is added by the customer.

    If you have any other questions, please feel free to contact us again.

    ___________________________________________________________

    Albert | JotForm Support

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    Answered by CVTSC on March 14, 2012 at 08:57 PM

    I have tried the solution above and had these problems:

    If I copy and paste the Embed/Source, the menu drop downs are not styled correctly.

    If I use the "compressed and refined" css and js files, the Submit button to Paypal does not work.

    Help! All I want to do is set checked and disabled....

    Thank you

  • Profile Image

    Answered by jeanettebmz on March 14, 2012 at 10:28 PM

    @CVTSC

    Please refer to this example in order to see if this is what your want

    http://www.jotform.com/form/10565343954?pleaseChoose[]=Wood,Gold,Metal,Soft%20drinks,Cheese%20cake

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    Answered by redsparrow on February 07, 2013 at 12:35 PM

    I'm trying to use the tips here to check a box on my form, but my code looks a little different than the example above. Where in the following code can I add the checked="checked" disabled="disabled

     

       JotForm.init(function(){

          $('input_8').hint('ex: myname@example.com');

          productID = {"0":"input_10_1006","1":"input_10_1007","2":"input_10_1008","3":"input_10_1009","4":"input_10_1010","5":"input_10_1011","6":"input_10_1020"};

          JotForm.totalCounter({"input_10_1006":{"price":"125","quantityField":"input_10_quantity_1006_0"},"input_10_1007":{"price":"45.00","quantityField":"input_10_quantity_1007_0"},"input_10_1008":{"price":"125.00","quantityField":"input_10_quantity_1008_0"},"input_10_1009":{"price":"45.00","quantityField":"input_10_quantity_1009_0"},"input_10_1010":{"price":"225.00","quantityField":"input_10_quantity_1010_0"},"input_10_1011":{"price":"80","quantityField":"input_10_quantity_1011_0"},"input_10_1020":{"price":"12"}});

       });

     

     

    Thanks for your help, and apologies for any ignorance on my part...this is not my area of expertise, whatsoever!

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    JotForm Support

    Answered by Welvin on February 07, 2013 at 04:12 PM

    @redsparrow,

    Please share with us the form URL which you'd like to get the above method to work. Also, please create a separate thread about this inquiry so we can focus on that.

    Create new thread using this link: http://www.jotform.com/answers/answer.php?

     

    Thanks

  • Profile Image
    JotForm Support

    Answered by NeilVicente on February 12, 2014 at 07:26 AM

    Hi,

    We have just released the shipping option for Paypal integrated forms.

    You may now specify a cost for shipping each item, or set a weight value for each item to have the shipping cost calculated using the profile-based method you have set up under your Paypal account.

    Flat Shipping Cost:

    Product Weight Value:

     

    Please do try it out then let us know how it goes. Your feedback is much appreciated.

    Thanks!

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    Answered by maxmaurer on October 08, 2014 at 04:41 PM

    Hello, in the above response you show two screens: a flat shipping cost and a weight value based calculation. I cannot seem to find the weight value option! Can you please help me set up my form to send the weight values on to PayPal to calculate the cost?

    Thanks, Max

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    Answered by Shadae on October 08, 2014 at 10:40 PM

    Hi maxmaurer,

    We ask that you create a new thread with your concerns. I have moved your questions to a new thread and it will be answered here: http://www.jotform.com/answers/440606

    Thank you!