Unique Question Setting

  • Profile Image
    Gyenese
    Asked on November 11, 2021 at 06:27 PM

    Love your software still working through some of the basics before going live...

    We'd like to use the same form for more than one event. If someone submits a form then I delete that record from the matrix. Does this make it so the same person could submit the same form again?

    Said another way how does a unique record such as an email address get reset so the form can be used again for the same person?

  • Profile Image
    Karl_B
    Answered on November 11, 2021 at 07:38 PM

    @Gyenese

    Thank you for contacting Jotform Support
    For Unique Submissions, Clients that already deleted the form in the matrix can submit another form

    If your form has Unique Submissions the only way for the client to submit another form is to delete the previous form that has been sent by the client

    It seems that your concern is already answered on this thread
    https://www.jotform.com/answers/2157070-unique-submissions-ability-to-prevent-duplicated-submissions-within-a-time-frame

    For further concerns, please don't hesitate to post your question on our Support Forum


    Thanks!
    Ken