I need to be able to edit my form.

  • Dan Carr
    Asked on November 12, 2021 at 9:49 AM

    Please help, I need to edit my form ASAP

  • Lorenz JotForm Support
    Replied on November 12, 2021 at 10:05 AM

    Hi there,

    Kindly please explain further what issue are you experiencing with your form? Are you not able to open the form builder to edit your form? OR any changes made in your form are not saving?

    We will wait for your response.


  • Dan
    Replied on November 12, 2021 at 10:12 AM

    Correct, I need access to edit this form. unable to open builder. This form was created under the account Booking@greatperformances.com and moved to my account. I need access to the data collected when under the booking account and I need to be the primary person editing/using this form.


    thank you

  • Hanne JotForm Support
    Replied on November 12, 2021 at 10:40 AM

    Thank you for following up, Dan.

    I apologize for the inconvenience. When looking up the form, it is under the ownership of GPBooking. Please reach out to them if they were supposed to transfer ownership to you.

    Further, I cannot find an account related to the email address Dan.carr@greatperformances.com. Please provide the username of your account.

    I look forward to providing further assistance!