What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is my account suspended?

    Asked by Scott Oakley  on March 21, 2014 at 02:27 PM

    A customer informed us that our form wasn't working and when I logged in there was a message that my account was suspended, but no specific reason.  

    Page URL:

  • Profile Image

    Answered by Carina on March 21, 2014 at 04:45 PM

    I checked your account and could not find the motive for its suspension. Your forms are in accordance to our terms.

    I deeply apologize for the inconvenience, I already activated your account.

    Let us know if we can be of assistance.

  • Profile Image

    Answered by soakley75 on March 21, 2014 at 05:29 PM

    Thank you