URGENT-How do I get the banner or alerts notifications to show up on my iPhone?

  • Profile Image
    firstaidhero
    Asked on March 21, 2014 at 03:24 PM

    I recently updated my iPhone 5.  I shut if off for the first time the other day and now, banners for my JotForm are not showing up even though I have selected this option in the Notification Centre of my iPhone for the JotForm app.  Any ideas?  I rely on it daily for notifications.

     

    Thanks!

    marla@firstaidhero.com

  • Profile Image
    TitusN
    Answered on March 21, 2014 at 05:33 PM

    Hello,

    Sorry to hear about that.

    There's a new version in development - I have nonetheless escalated your issue to our developers.

    Thank you for your patience - upon any updates, we shall let you know.

  • Profile Image
    firstaidhero
    Answered on March 21, 2014 at 08:39 PM

    Thank you.  I look forward to hearing from you at your earliest.

  • Profile Image
    aytekin
    Answered on March 24, 2014 at 05:07 AM

    Can you try deleting and re-installing the JotForm iPhone app?

    We also have a completely new version of the iphone. Would you like to try that? I'll ask our developer to contact you with instructions.