What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    URGENT-How do I get the banner or alerts notifications to show up on my iPhone?

    Asked by firstaidhero on March 21, 2014 at 03:24 PM

    I recently updated my iPhone 5.  I shut if off for the first time the other day and now, banners for my JotForm are not showing up even though I have selected this option in the Notification Centre of my iPhone for the JotForm app.  Any ideas?  I rely on it daily for notifications.

     

    Thanks!

    marla@firstaidhero.com

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    JotForm Support

    Answered by TitusN on March 21, 2014 at 05:33 PM

    Hello,

    Sorry to hear about that.

    There's a new version in development - I have nonetheless escalated your issue to our developers.

    Thank you for your patience - upon any updates, we shall let you know.

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    Answered by firstaidhero on March 21, 2014 at 08:39 PM

    Thank you.  I look forward to hearing from you at your earliest.

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    JotForm Founder

    Answered by aytekin on March 24, 2014 at 05:07 AM

    Can you try deleting and re-installing the JotForm iPhone app?

    We also have a completely new version of the iphone. Would you like to try that? I'll ask our developer to contact you with instructions.