What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Urgent Question about my form.

    Asked by traketo on March 21, 2014 at 03:25 PM

    Dear JotForm staff:

     

    First off, I would like to say how amazing your services are.  I have been pulling my hair out trying to make something that you guys have already made.  But I still have questions.

     

    THe first one is that I had used my quota for the month, not knowing about the SSL thing.  I am using this form as an invoicer for a tradeshow my company is going to next week.  My manager wanted this whole project done last Friday but we are a 2 man team trying to build a complex app from scratch with one weeks notice.  I changed all the links I could find to http instead of https and I'm still getting a notice saying I'm over quota.  Is there anyway to fix this?  We need the app done for next week and I don't think we are going to use 100 submissions in that time.  I could be wrong though and we would probably upgrade if that were the cases.

     

    Also, I am using a shopping cart called simpleCart.  It's all javascript and works perfect for us.  However, we can't seem to get the cart items to display in the form. Do you know a way to populat the form with javascript generated data?  Those two things out of the way, this app will be done!  And I can enjoy my weekend.  Please get back to me as soon as you can.  We are desparate and need help.  Thank you.

    Submissions JotForm app next
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    Answered by Cesar on March 21, 2014 at 05:44 PM

    I have resetted the SSL count. Please do make sure that none the URLs used point to a secure form. If possible do provide the website where you have embedded the site so that we are able to verify this for you.

    In regards to the second question, to embed additional elements to the form, this may be possible by using the form's source code: How-to-get-your-Form-Source-Code. This should allow you to configure the form further than what the Form Builder is capable of.

    If you do need any other assistance. Do let us know. Thank you.