What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Conditions skip to page error!

    Asked by jtd123 on July 21, 2011 at 08:54 AM

    I have added a page in my form, along with condition to skip to page but it keeps defaulting to the first page

     

    Slecting Smith, Adam, goes to first name in form.

    Page URL:
    http://www.jotform.com/?formID=11562911154

  • Profile Image

    Answered by brx250 on July 22, 2011 at 04:32 AM

    Hi,

    Thank you for using JotForm.

    After replicating your issue on our end, the form goes to the initial/default page when selecting Smith, Andy. You might have skipped the name Smith, Andy in the selections.

    I've attached here a link where you can see the screenshots that explains the error that you are referring to.

    http://i1126.photobucket.com/albums/l618/jotformtech/1-1-skip-conditions.jpg

    The condition for Smith is missing that's why the form renders the condition as null and goes back to the default page.

    I suggest you review your conditions and add the fields necessary for Smith. I hope this helps.

    If you have any other problems, you are more than welcome to contact us again.

     

    _____________________________________________  

    Albert   JotForm Support 

  • Profile Image

    Answered by jtd123 on July 22, 2011 at 11:07 PM

    Thank you for your quik response, i will fill the page in and try it again. thank you for your help

  • Profile Image

    Answered by brx250 on July 22, 2011 at 11:25 PM

    Hi,

    We're glad to help you in any of your issues. Just feel free to contact us and we will not hesitate to give any assistance that we can offer. Hope to hear from you soon.

    _____________________________________________  

    Albert   JotForm Support