What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    JotForm Support

    Adding hyperlink to any uploaded image always adds a slash in the URL

    Asked by ashwin_d on March 22, 2014 at 03:21 AM

    Hello,

    When I try to create a hyperlink by using the uploaded file URL, it always adds a "/" before the uploaded file URL.

    Please check the screenshot below:

    Thank you!

    Page URL:
    http://form.jotformpro.com/form/40801329174955

    uploads check create hello
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    Answered by jaagster on March 22, 2014 at 08:42 PM

    Any progress on this? It is really frustrating. By the way, what is the code on your Thank You page. It is somewhat different than mine.

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    JotForm Support

    Answered by EltonCris on March 23, 2014 at 01:39 AM

    @jaagster

    You do not have to place the embed code on the HTML source code on the thank you page. Just paste the code directly on the thank you page (visual view), like the following:

    <a target="_blank" href="{YourPhoto}" >{FILENAME:YourPhoto}</a>

    See example image below

    This should work. Thanks!

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    Answered by jaagster on March 23, 2014 at 11:20 AM
    New response receivedYes it displays a link. When the link is clicked however, it requires a "choose Program to open" which can be confusing for uneducated customers. Can the link be coded so that when clicked it will automatically display the underlying image on S3?
    ...
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    JotForm Support

    Answered by NeilVicente on March 23, 2014 at 12:52 PM

    @jaagster

    Unfortunately, the answer is no. Whether the file is displayed directly on the browser or not is hard-coded on S3's server.

    Sorry about that.

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    Answered by jaagster on March 23, 2014 at 02:21 PM
    New response receivedThe Thank You page displays an url, but it is not a clickable link.. However, it can be "cut and pasted" into the browser address and "whola!" the image from the S3 server is displayed. if it works by "cut and paste" why can't this url be clickable? It would be a huge feature and make it customer friendly.
    ...
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    JotForm Support

    Answered by NeilVicente on March 23, 2014 at 03:56 PM

    @jaagster

    I am not sure but it could be affected by your computer setting as well. Copy-pasting the following link onto any of my browsers (Chrome, IE, Safari, Firefox) always prompts a download dialog.

    http://www.jotform.me/uploads/NeilVicente/10990911297/261402343280896284/2013-11-06_1849.png

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    JotForm Support

    Answered by NeilVicente on March 23, 2014 at 04:26 PM

    Update:

    HTTP headers for the uploaded files force a download because these files were supposed to be downloaded by form owners.

    Sorry, but I don't think we are keen on changing this behaviour.

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    Answered by jaagster on March 23, 2014 at 05:11 PM
    New response receivedI have tested this form on several computers and browsers, and each time I get the url. When cut and pasted it displays the S3 image, not a dialog box. Check this out for yourself:
    http://www.awardsontop.com/test_this_form.html
    ...
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    JotForm Support

    Answered by EltonCris on March 23, 2014 at 05:32 PM

    @jaagster

    Like I've told you on my previous response, you can make it clicklable by pasting the HTML code directly on the thank you page not on the HTML source. Anyway, I have applied this to your form. The image URL should now be clickable, kindly check.

    --

    If you want the image URL to display a download prompt instead of displaying the image on the browser once clicked, right click your file upload field, select "Show Properties" and then set "Yes" on the Download Images.

    Hope this helps!

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    Answered by jaagster on March 23, 2014 at 07:30 PM
    New response receivedThis is good! Thanks for your effort. I am a slow learner! Any other questions I will let you know. But I think this will work out OK for my application.
    ...