Moving form from one account to another.

  • Profile Image
    Paul Parsons
    Asked on November 14, 2021 at 08:06 PM

    Hi,

    I would like to move the following form to a different account:

    Current username: ParsonsPaul

    Current email address: PP@PAULPARSONS.COM.AU

    Current Form URL: https://www.jotform.com/build/212770408668058

    A new account has been set up for the company to use the forms going forward and these details below are where the form needs to be sent to:

    New username: Lang_Jones

    New email address: digital@cockburngateway.com.au

    If there are any other details you need or confirmation of the new account or email then let me know.

    Paul

  • Profile Image
    Vick
    Answered on November 15, 2021 at 01:23 AM

    Hi there,

    To verify that you are the account owner, please log in to your account and open a new ticket with the same request. We can only accept form transfer requests from the account owner.

    Looking forward to your reply.

    Thanks

  • Profile Image
    Vick
    Answered on November 15, 2021 at 04:27 AM

    Hi there,

    I'm sorry if the instructions were not clear. We must receive a form transfer request from the form owner. In this case, the form owner is the user "ParsonsPaul".

    You must create a ticket from the account "ParsonsPaul". You can send a message here again and I'll get it processed as soon as possible.

    Thanks