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Paul ParsonsAsked on November 14, 2021 at 8:06 PM
Hi,
I would like to move the following form to a different account:
Current username: ParsonsPaul
Current email address: PP@PAULPARSONS.COM.AU
Current Form URL: https://www.jotform.com/build/212770408668058
A new account has been set up for the company to use the forms going forward and these details below are where the form needs to be sent to:
New username: Lang_Jones
New email address: digital@cockburngateway.com.au
If there are any other details you need or confirmation of the new account or email then let me know.
Paul
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Vick_W Jotform SupportReplied on November 15, 2021 at 1:23 AM
Hi there,
To verify that you are the account owner, please log in to your account and open a new ticket with the same request. We can only accept form transfer requests from the account owner.
Looking forward to your reply.
Thanks
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Vick_W Jotform SupportReplied on November 15, 2021 at 4:27 AM
Hi there,
I'm sorry if the instructions were not clear. We must receive a form transfer request from the form owner. In this case, the form owner is the user "ParsonsPaul".
You must create a ticket from the account "ParsonsPaul". You can send a message here again and I'll get it processed as soon as possible.
Thanks