What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I can't log into my account anymore, getting a warning about phishing

    Asked by nsantoro on July 21, 2011 at 12:58 PM


    When I try and log in to my account this morning, I'm getting a warning that my account is suspected to be used for phishing and my login is denied.


    I attached a screenshot.  I'm an IT/software consultant, and I was trying out using your tool to do mockups of forms for a new application I'm building.  Can you please release my account so I can login again?

    I can be reached at noah[at]blueturn[dot]com


  • Profile Image
    JotForm Support

    Answered by mliz on July 22, 2011 at 12:26 AM

    Hi there,

    Please note that login forms are not allowed with JotForm. You have 1 login form
    on your account and this triggered our Phishing Filters and had your account
    suspended. Login forms are usually used in malicious internet activities which
    JotForm does not allow.

    I have unsuspended your account but had to disable the login form. You may now
    access your account and delete the login form.

    Let us know if you have clarifications.