Please help me to open back the link thank you, so that my customer can continue with their application from the link

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    Erin 
    Asked on November 15, 2021 at 05:39 PM
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    Cecile_A
    Answered on November 15, 2021 at 10:25 PM

    Hi Erin,

    Thank you for contacting support.

    We are currently reviewing the account associated with the form. We will let you know as soon as we have more information.

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    Cecile_A
    Answered on November 16, 2021 at 09:28 AM

    Thanks for waiting.

    Your account is currently suspended due to suspected scam and Phishing activity in your Form #212589042402147(Job Description Form) and Form #212592364494058 (Form). The forms were being used for fake job offers which has violated our Terms of Use.

    We understand this might not be the case with your forms, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately.

    In order to reactivate the account kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #(3513280) as your subject. We will let you know about the status of your account after a thorough review of your proofs.