Hi, I am not able to open pictures submitted in my order form. I will attache picture of what pops up instead of picture.

  • Veronica Aguilera
    Asked on November 16, 2021 at 3:47 PM
    Jotform Thread 3516274 Screenshot
  • Elton Support Team Lead
    Replied on November 16, 2021 at 8:41 PM

    That's due to the default privacy settings enabled in every account that require you to log in to Jotform first before the files can be downloaded. You can uncheck the login requirement in your privacy settings so files can be downloaded immediately.

    Guide: https://www.jotform.com/help/673-How-to-Unrequire-Login-to-View-Uploaded-Files