How do i solve and get into a disable form

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    Asked on November 17, 2021 at 05:49 AM

    Hello,good morning
    i think my form was mistakenly disabled.How can i get into it please.

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    Answered on November 17, 2021 at 06:39 AM

    Hello collins

    When a form is disabled or deleted, the 'Form not Found' message is usually presented. Please verify your account to see if the form has been disabled and if so, enable it. Here is link for the more information.

    If the form has been deleted, you can look for it in the Trash folder and restore it. Here is the link for more information.

    Have a great day.

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    Answered on November 17, 2021 at 06:58 AM

    Thanks for your response,i can't even log on to my account with the email.
    looks like my account was blocked or deleted

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    Answered on November 17, 2021 at 08:02 AM

    The form that you have mentioned in your first response is linked to a different account.

    That account was suspended due to the form which was flagged as offering fake/scam services.

    In order to activate that account, we will need to purge this form from the account.

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    Answered on November 17, 2021 at 08:48 AM

    how can i go about it now please

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    Answered on November 17, 2021 at 08:55 AM

    You can agree here and allow us to delete it. Or, kindly provide us the following information:

    1. The URL where your form is used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Provide any document that will support your claims

    Send these proofs to with Thread #3517719 as your subject. We will let you know about the status of your account after a thorough review of your proofs.