Automate tag assigning in Inbox, depending on different selections on the form

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    Asked on November 17, 2021 at 09:57 AM


    Our form contains three different products people can select and pay for: Standard, Silver and Gold.

    I know we have the option to manually assign tags in the Inbox, but I was wondering if there's a way to automate it, so that every time, let's say, a Standard product is selected in the form, the 'Standard' tag will apply and show in the Inbox automatically? Same for Silver and Gold.

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    Answered on November 17, 2021 at 10:28 AM

    Hi there,

    Unfortunately, it is not possible to Automatically assign a tag in the entries based on what option was selected in the form.

    Currently, the only option would be creating tags corresponding to the products and manually assigning them.

    We can however send this to our devs as a feature request and see if this is something that can be implemented in the future.

    We cannot give any ETA nor assurance if this will be added, it'll still depend on their workloads and priorities.

    We will wait for your response.