Reset password email is not being sent

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    Christin  
    Asked on November 18, 2021 at 03:56 AM

    Hi,

    I have forgotten my Password and asked twice two get a link to reset. Haven't received anything also not in my Spam Folder. can you please assist ?


    Thank you.

  • Profile Image
    Billy_G
    Answered on November 18, 2021 at 04:30 AM

    Hello,

    I hope you're doing well and thanks for reaching out.

    Upon checking our system, there's no account under christin.zwoll@workwidegroup.com. Please create a Jotform account first.

    Perhaps, you have the account registered on a different email address? Kindly check.

    Let us know if you need further assistance.

    Best regards,